Northwood News ♦ February 2022

Texting to 911

If you’re experiencing an emergency and are unable to place a voice call, you can send a text to 911.  Follow these steps to request emergency services:

1. Enter 911 in the “To” line.

2. Enter a brief message that includes the location of the emergency and type of service needed — police, fire or ambulance.

3. Hit send.

4. Respond to questions from the responding 911 specialist and follow the instructions provided.

Tips for Using Text-to-911

• If text-to-911 is not available in your area, or if it is temporarily unavailable, you should receive a message from your carrier letting you know to place a phone or relay call.

• Pictures and/or videos cannot be received by 911 via text.

• If you include another contact on your text, it may not be received by 911.

• English is the preferred language for text; however, some limited translation services may be available.

• Text in short, simple messages; do not use abbreviations or slang.

• Do not text and drive.   ■